Sustainability is now an increasingly important driver in shaping strategic choices, organisational models and long-term perspectives within the retail sector.
Topics such as circularity, social innovation, technology, services, responsibility in corporate communication, social sustainability and the central role of people are becoming more and more concrete, helping redefine how retail creates value and approaches its evolution.
Within this context, taking part in a discussion focused on ESG issues offered a valuable opportunity to explore how sustainability and competitiveness can evolve from a challenge into a strategic opportunity for the sector.
